WeSupport is the service and support software module within the WeSuite
family of business operations
software. WeSupport enables desktop management of support services
departments. WeSupport enables
efficient management of support contracts and service resources for
increased quality and profitability.
From the WeSupport desktop, customer
service representatives, management and other resources can
quickly and easily verify current terms and conditions of customer
support agreements, create and track
work tickets, review current status and service call history, search
for, order and assign parts, schedule
resources and communicate directly with customers.
WeSupport connects to third party
financial services software for billing, purchasing and payment
management, to WeEstimate for creation of proposals, and to WeInventory
for inventory management.
WeSupport, making service management easy and profitable to grow
your business strong.